Monthly Archives: September 2014

Lessons learned from my early days as a sales person

Posted by & filed under .

In my early career days, post undergraduate school, I worked as a sales person. Calling on clients, I learned very quickly that their time is precious, I’d better be prepared and above all, that I should “ask for the sale” before I leave. 25 years later into a career in emergency services, I haven’t forgotten […]

How can we serve & protect people if we don’t know them?

Posted by & filed under .

Providing Homeland Security in a multi-cultural community takes an understanding of the people whom you serve; their cultural traditions, their historical experiences and their perspectives on our capabilities and intentions. Giving formal presentations to introduce your organization is just the start. The true measure of your understanding of other cultural traditions comes from when they […]